Shipping policy

Shipping Policy

Thank you for shopping with Outdoor Depot. Here's what to expect when your order ships.

Free Shipping

We offer FREE ground shipping to the lower 48 U.S. states. We also ship to Hawaii, Alaska, Canada, and internationally (rates calculated at checkout).

Processing Time

Orders are typically processed and shipped within 1–2 business days.

Delivery Time

After shipping, ground orders generally arrive within 3–4 business days (approximately 4–6 business days total from the time you order). Delivery times may vary for Hawaii, Alaska, Canada, and international destinations.

Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us right away at sales@outdoor-depot.us with your order number so we can resolve it with the carrier or warehouse.

Contact

Outdoor Depot
1249 Kildaire Farm Rd, Cary, NC 27511, United States
Email: sales@outdoor-depot.us
Phone: (267) 225-7080