Privacy Policy
Last Updated: August 16, 2026
Cary Packaging Depot, LLC, doing business as "Outdoor-Depot.us", operates https://outdoor-depot.us.
1. Business Information
Legal Entity: Cary Packaging Depot, LLC
Address: 102 Amberglow Place, Cary, NC 27513, USA
Phone: (919) 480-3672
Email: sales@outdoor-depot.us
Business Hours: Monday - Friday, 9 AM - 5 PM EST
2. Information We Collect
We collect personal information you provide directly:
- Contact information: Name, address, email, phone number
- Payment information: Credit card, debit card, and payment details (processed securely by our payment processor)
- Account information: Username, password, preferences, saved items
- Transaction information: Items viewed, purchased, returned, order history
- Communications: Messages, support inquiries, feedback
We also collect information automatically:
- Device and browser information (IP address, device type, browser type)
- Usage data (pages visited, time spent, links clicked, search queries)
- Cookies and similar tracking technologies
- Location information (from IP address, not GPS)
3. How We Use Your Information
We use your information to:
- Process orders and payments
- Ship products and provide tracking
- Respond to customer inquiries and provide support
- Send order updates and shipping notifications
- Prevent fraud and secure our website
- Comply with legal obligations
- Send promotional emails (only with your consent; you can unsubscribe anytime)
- Improve our website, products, and services
4. How We Share Your Information
We share personal information only with:
- Shipping carriers: USPS, UPS, FedEx (to deliver your order)
- Payment processors: To process credit card and payment transactions
- Service providers: Cloud hosting, analytics, customer support platforms
- Legal authorities: When required by law or court order
We DO NOT sell, trade, or rent your personal information to third parties for marketing purposes.
5. Data Retention
We retain your personal information for as long as needed to fulfill the purposes described in this policy, typically:
- Account information: While your account is active, plus 1 year after closure
- Transaction information: 7 years (for tax and legal compliance)
- Cookies: Up to 2 years
6. Security
We use industry-standard security measures, including SSL encryption, to protect your information. However, no online security is perfect. We are not responsible for unauthorized access due to circumstances beyond our control.
Never send sensitive information (credit card numbers, passwords) via email. Our website uses encrypted payment processing.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal information
- Correct: Request corrections to inaccurate information
- Delete: Request deletion of your personal information (with some exceptions)
- Opt-out: Opt out of marketing communications and data sharing for targeted ads
- Portability: Request your data in a portable format
To exercise any of these rights, contact us at sales@outdoor-depot.us or call (919) 480-3672. We will respond within 30 days.
8. Cookies & Tracking
Our website uses cookies to remember your preferences, maintain your session, and analyze usage. Most browsers allow you to refuse cookies or alert you when cookies are being sent. If you disable cookies, some website features may not work properly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing any information.
10. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware that a child has provided us with personal information, we will delete it promptly.
11. Contact & Complaints
Cary Packaging Depot, LLC
DBA Outdoor-Depot.us
102 Amberglow Place, Cary, NC 27513, USA
Phone: (919) 480-3672
Email: sales@outdoor-depot.us
Response time: Within 24 business hours
Last Updated: August 16, 2026